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Protected stage payments for building work

Money moveswhen work moves.

Assurr protects the money for each stage of a building project, then helps it move as the agreed work is completed.

Homeowners don't have to pay ahead and hope.

Trades don't have to finish work and then chase.

Project

Hillside Residence

Active

£60,000

Total

Payment progress

  1. 1. Deposit

    £5,000

    Paid

  2. 2. Foundations

    £12,500

    Approved

  3. 3. Frame

    £17,500

    Pending

  4. 4. First Fix

    £12,500

    Upcoming

  5. 5. Completion

    £12,500

    Upcoming

Held in payment infrastructure

£17,500

Across 2 milestones

Milestones

5

2 complete, 1 pending

Disputes

0

All clear

Recent activity

  • Milestone approval

    Foundations milestone approved and released.

    2h ago
  • Milestone submission

    Frame milestone submitted for review.

    1d ago
  • Deposit confirmation

    Deposit received and held in payment infrastructure.

    3d ago

The shared risk

Building work asks both sides to take a risk.

If you're paying for the work

You may be asked to hand over thousands of pounds before you can see what you are getting for it.

Once that money has gone into someone else's bank account, getting it back can be difficult if the project goes wrong.

If you're doing the work

You may spend money on labour and materials, finish the agreed work and still have to wait or chase to be paid.

That can leave your own money tied up in somebody else's project.

Assurr puts the money and the work on the same track.

  1. The £18,500 for the structural stage is protected, and the work for it is agreed.
  2. The work is completed, evidence is added, and the stage is approved.
  3. Then the £18,500 is released, and the next stage is funded.

Built around evidence, not assumptions.

Every milestone is paired with a written scope, an evidence record, and a clear approval step. The structure is the same whether you're commissioning a single-storey extension or running a portfolio of refurbishments.

  • Milestones agreed before work begins
  • Evidence logged stage by stage
  • Queries raised early, in writing
  • Approvals recorded with both parties

How a project moves through Assurr.

A four-stage rhythm that repeats across every milestone.

  1. 01

    Agree the plan

    Homeowner and contractor agree the milestones, scope, and amounts before work begins.

  2. 02

    Log the evidence

    As each stage completes, photos, certificates, and signoffs are added to the evidence record.

  3. 03

    Review and approve

    Both parties review the evidence and approve the milestone before payment moves.

  4. 04

    Raise queries early

    If something is unclear, the query process keeps the conversation in writing and time-bound.

Common questions

What is Assurr?

Assurr is a structured payment and project record for building work. Homeowners and contractors agree the job in clear milestones, fund the work stage by stage, keep evidence and changes against the relevant stage, and release payment through an agreed approval process. Both sides work from the same record.

How does Assurr work?

Agree the scope, milestones, amounts, and approval rules. Fund the next stage before that work starts. As the work progresses, the contractor adds the evidence that belongs to that milestone. The homeowner reviews the completed stage and either approves it or raises a specific query. When the release conditions are met, the payment instruction moves through the regulated payment infrastructure.

Do I have to fund the whole project upfront?

No. Assurr is designed around stage-by-stage funding. The money needed for the relevant milestone is put in place before that stage starts, rather than requiring the homeowner to hand over the entire project value on day one. That gives the contractor confidence that the agreed stage is funded while limiting how much money is committed at any one point.

How is the money protected?

Once a milestone is funded, the money for that stage stays within regulated third-party payment infrastructure until the agreed project process allows it to move. The contractor can see that the stage is funded, while the homeowner does not have to hand that money directly to the contractor before the agreed release conditions are met.

Is Assurr FCA-regulated?

Assurr is not an FCA-authorised payment institution. Assurr provides the project, milestone, evidence, approval, and payment-instruction workflow. Regulated payment services are provided through third-party payment infrastructure, so project money does not sit in Assurr's own operating account.

Is Assurr an escrow service?

Assurr itself is not an escrow provider and does not take custody of project funds. Funded project money sits within regulated third-party payment infrastructure and moves only through the release, refund, or resolution route that applies to the project.

What happens when the project changes?

The change is recorded before it disappears into a site conversation or message thread. The revised scope, price, programme impact, and payment impact can be set out and approved before the project plan changes. Once agreed, the variation becomes part of the project record and the payment schedule can be updated with it.

What happens if there is a disagreement about the work?

A query is raised against the relevant milestone or amount, with the original scope and evidence kept alongside it. The disputed amount stays within the protected payment flow while the issue is addressed. Uncontested work does not need to become part of the same argument. If the parties cannot resolve it directly, the project can follow the independent or contractual resolution route that applies to that job. Assurr keeps the record; it does not decide whether workmanship is acceptable.

Does Assurr replace my building contract, architect, or building control?

No. Assurr sits alongside the contract and the professionals already involved in the project. It gives both sides a structured record of the agreed work, milestones, evidence, changes, queries, approvals, and payment decisions. It does not replace professional certification, inspection, or contractual rights.

Walk through a worked example.

The fastest way to understand Assurr is to see a project move through it. The demo takes about three minutes.