Protected stage payments for building work
Money moveswhen work moves.
Assurr protects the money for each agreed stage while keeping the work, evidence, approvals and payment connected in one shared project record.
Homeowners don't have to pay ahead and hope.
Trades don't have to finish work and then chase.
Projects / ASR-0241
Single-storey rear extension
Contractor: Marcus Holloway · In progress
Needs your review · Stage 2
Structural shell is ready to review
Review the contractor's evidence before deciding whether to accept this stage.
Review stage- Project value
- £88,000
- Released
- £14,500
- Awaiting review
- £22,000
Stages
- £14,500
Foundations and groundwork
Completed
- £22,000
Structural shell
Submitted for your review
- £18,500
First fix
In progress
- £33,000
Second fix and finishes
Awaiting funding
One project. One shared record.
- Agreement
- Work
- Evidence
- Decisions
- Money
Building work asks both sides to commit.
For the customer
You commit money before the work is complete.
You need to know what each stage covers and what has been delivered before the next payment.
For the contractor
You commit time and materials before you're paid.
You need clear scope, agreed changes and a visible decision on each stage before carrying its cost.
The Assurr approach
One shared record keeps both sides in step.
The agreement, progress and decisions stay connected to the stage they belong to.
- Agreed scope and value
- Progress and evidence
- Questions and decisions
Assurr puts the money and the work on the same track.
- The £18,500 for the structural stage is protected, and the work for it is agreed.
- The work is completed, evidence is added, and the stage is approved.
- Then the £18,500 is released, and the next stage is funded.
Why Assurr
The current way leaves both sides exposed. Assurr changes that.
Homeowners
700+
home improvement complaints every week
Trades
42%
of construction SMEs report variable or frequent late payment
Trades
51%
of construction SMEs reported lower-than-expected profits or losses
Sources: Citizens Advice, home improvement and maintenance complaints received from July 2024 to June 2025. FMB and CIOB State of Trade Survey, July to December 2025, 493 UK construction SMEs. The 42% combines variable payment timelines (29%) and frequent late payment (13%).
The usual way vs Getting it Assurr'd
The usual way: Pay and hope
Homeowners hand over money and trust that the work will follow.
Getting it Assurr'd: Money protected
Money is protected before the work it funds begins.
The usual way: Work and hope
Trades start work without knowing whether the money will still be there when payment is due.
Getting it Assurr'd: Funds visible
Both sides can see the money for the agreed work is there.
The usual way: Scattered decisions
Quotes, changes and decisions end up across messages, calls and emails.
Getting it Assurr'd: Shared record
The work, price, milestones and changes live in one shared record.
The usual way: Unclear payment
It isn't always clear what needs to happen before payment is due.
Getting it Assurr'd: Defined milestones
Everyone knows what needs to be done, evidenced and approved.
The usual way: Two stories
When something goes wrong, each side has to reconstruct what happened.
Getting it Assurr'd: One evidence trail
Both sides work from the same agreement, decisions and evidence.
The usual way: Chase payment
Payment can become a negotiation after the work has already been done.
Getting it Assurr'd: Money moves
When the agreed work is done and approved, the money moves.
Clarity for the customer. Confidence for the contractor.
For the customer
- See what each payment stage relates to.
- Understand changes before agreeing them.
- Ask a question against the relevant work.
For the contractor
- Show what has been delivered and evidenced.
- See the funding position for the next stage.
- Agree additional work before carrying its cost.
How a project moves through Assurr.
A four-stage rhythm that repeats across every milestone.
- 01
Agree the plan
Homeowner and contractor agree the milestones, scope, and amounts before work begins.
- 02
Log the evidence
As each stage completes, photos, certificates, and signoffs are added to the evidence record.
- 03
Review and approve
Both parties review the evidence and approve the milestone before payment moves.
- 04
Raise queries early
If something is unclear, the query process keeps the conversation in writing and time-bound.
Different starting points, the same backbone.
Choose the view that matches how you'd use Assurr.
Homeowners
Stage-by-stage confidence, without making your builder feel watched.
Assurr gives you a clear picture of where the project stands, what evidence has been logged, and what is approved.
Contractors
Win trust earlier and reduce late-payment friction.
A clear evidence record protects both sides and gives clients a reason to commit, not hesitate.
Project professionals
A payment governance layer that respects your judgement.
Assurr handles the milestone, evidence, and approval rhythm without replacing your professional role.
Platforms and partners
Embed structured milestone payments into your product.
API and integration paths for project management tools, accountants, lenders, and insurers.
Common questions
What is Assurr?
Assurr is a structured payment and project record for building work. Homeowners and contractors agree the job in clear milestones, fund the work stage by stage, keep evidence and changes against the relevant stage, and release payment through an agreed approval process. Both sides work from the same record.
How does Assurr work?
Agree the scope, milestones, amounts, and approval rules. Fund the next stage before that work starts. As the work progresses, the contractor adds the evidence that belongs to that milestone. The homeowner reviews the completed stage and either approves it or raises a specific query. When the release conditions are met, the payment instruction moves through the regulated payment infrastructure.
Do I have to fund the whole project upfront?
No. Assurr is designed around stage-by-stage funding. The money needed for the relevant milestone is put in place before that stage starts, rather than requiring the homeowner to hand over the entire project value on day one. That gives the contractor confidence that the agreed stage is funded while limiting how much money is committed at any one point.
How is the money protected?
Once a milestone is funded, the money for that stage stays within regulated third-party payment infrastructure until the agreed project process allows it to move. The contractor can see that the stage is funded, while the homeowner does not have to hand that money directly to the contractor before the agreed release conditions are met.
Is Assurr FCA-regulated?
Assurr is not an FCA-authorised payment institution. Assurr provides the project, milestone, evidence, approval, and payment-instruction workflow. Regulated payment services are provided through third-party payment infrastructure, so project money does not sit in Assurr's own operating account.
Is Assurr an escrow service?
Assurr itself is not an escrow provider and does not take custody of project funds. Funded project money sits within regulated third-party payment infrastructure and moves only through the release, refund, or resolution route that applies to the project.
What happens when the project changes?
The change is recorded before it disappears into a site conversation or message thread. The revised scope, price, programme impact, and payment impact can be set out and approved before the project plan changes. Once agreed, the variation becomes part of the project record and the payment schedule can be updated with it.
What happens if there is a disagreement about the work?
A query is raised against the relevant milestone or amount, with the original scope and evidence kept alongside it. The disputed amount stays within the protected payment flow while the issue is addressed. Uncontested work does not need to become part of the same argument. If the parties cannot resolve it directly, the project can follow the independent or contractual resolution route that applies to that job. Assurr keeps the record; it does not decide whether workmanship is acceptable.
Does Assurr replace my building contract, architect, or building control?
No. Assurr sits alongside the contract and the professionals already involved in the project. It gives both sides a structured record of the agreed work, milestones, evidence, changes, queries, approvals, and payment decisions. It does not replace professional certification, inspection, or contractual rights.
Walk through a worked example.
The fastest way to understand Assurr is to see a project move through it. The demo takes about three minutes.